Privacy Statement Summary:
We are committed to safeguarding the privacy of our data subjects including clients, suppliers, partners, website visitors, service users and all other individuals. We will never sell, share, or use your personal information other than as described here.
|Who will use my data?||Future Materials Consulting Ltd.|
|What for?||We will store and process your data in order to allow us to provide our strategic growth advisory services. This includes:
If you contact us using our Contact us page, by email, or by any other means, we will respond to your enquiry and may also send you information that we think you will be interested in. This may include a range of related products and services as stated above.
As per our legal obligations, we might send details to relevant authorities or any other organisation that requires them by law.
|How do we collect your personal data?||Most of the personal information we process is provided to us directly by you for one of the following reasons:
We may also collect your data from other third parties, social media or other publicly available sources, for example:
Technical data from the following parties:
The data we collect is used by Future Materials Consulting Ltd to provide our services to you. We may share your data with other companies / organisations / people as required to provide our services or operate our company however unless required to do so by law we will not otherwise share, sell, or distribute any of the information you provide to us without your consent.
|What will happen if I contact you?||If you contact us, we will use your data to send you the information that you have requested and updates, offers and other information that we think you will be interested in.
If you choose to use our services, we may collect more information from you and where necessary share your information with carefully selected third parties required to provide the services you have requested. We might also use your information to send you marketing emails about our services.
|What data will be stored?||We collect and store only a limited amount of data, we collect only the data we require to provide our services to you and to run our company.
We will store your details plus relevant information relating to enquiries, the services we provide to you, contract information, financial information, and other information as required to provide our services.
If you contact us via our “Contact Us” email on our website, we will collect data such as contact details (name and email address)
If you choose to download our latest market report from our website, we will collect your email address.
We will never use your data other than to provide our strategic growth advisory services, in order to operate and develop our company, and we assure you that we’ve met our obligations in accordance with the GDPR.
|What data will be shared?||We will only share data where strictly necessary to meet our obligations in order to provide the services that we offer.
We will not share your data with any third parties other than as required to fulfil our contracts and as described here. We may share your information with regulators or legal bodies that request it. We will only share any data that is particularly relevant to our process in order to provide the services that we offer.
We will only share your data with third parties who have met their obligations regarding the GDPR implementation and comply with all other relevant data protection laws.
We will never sell your personal data to other companies / third-parties without your consent or where there is a strong legitimate interest.
|How long?||Your data will be stored only for as long as strictly necessary to provide our services to you and meet our legal obligations after which time your data will be deleted.
Where there is no legal or contractual obligation, we keep your personal information up to seven years. For more information, please refer to our Data Retention Policy.
|Who can access my data?||We ensure access is restricted to only those persons authorised by us to access your data.
Access to your data is strictly controlled. For more information refer to our Information Security Policy.
|Who we share your data with?||We only share your data with trusted and relevant companies which ensure an adequate level of protection and where there is an appropriate agreement in place which includes obligations in relation to the confidentiality, security and lawful processing of any personal data shared with them.
For example, we share your personal data with trusted companies such as:
|How is my data kept secure?||We will store your data on secure based servers. We use industry standard security protocols/technology to secure your data.
Where we transfer your data outside of the UK, we will take all appropriate precautions to protect your data including establishing DPA/SCCs with any third party.
We take your privacy seriously and will only use your personal information to provide the services you have requested from us and to send you information about services you may be interested in. We will never sell, share or use your personal information other than as described here.
This policy sets out how we will use and share the information that you give us. This policy describes your relationship with Future Materials Consulting Ltd.
The General Data Protection Regulation (GDPR) describes how organisations must collect, handle, process, and store personal information.
These rules apply regardless of whether data is stored electronically, on paper or on other materials. To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully. GDPR is underpinned by eight important principles. These say that personal data must:
- Be processed fairly and lawfully
- Be obtained only for specific, lawful purposes
- Be adequate, relevant and not excessive
- Be accurate and kept up to date
- Not be held for any longer than is necessary
- Processed in accordance with the rights of the data subjects
- Be protected in appropriate ways
- Not be transferred outside our borders, unless that country or territory also ensures an adequate level of protection
We take these responsibilities seriously; this document describes our approach to data protection. This policy helps to protect us from data security risks, including:
- Breaches of confidentiality. For instance, information being given out inappropriately.
- Failing to offer choice. For instance, all individuals should be free to choose how the company uses data relating to them.
- Reputational damage. For instance, the company could suffer if hackers successfully gained access to sensitive data.
- Any other loss or damage caused as a result of our failure to meet our data protection obligations
Who We Are And How To Contact Us
Future Materials Consulting Ltd. is registered in UK and is registered with the Information Commissioner’s Office. The Data Protection Lead is Emma Stokes. You can contact us in any of the following ways:
Phone: 01223 785320
Address: Mansion House, Chesterford Research park, Cambridge, CB10 1XL, United Kingdom
Our EU Representative
Under Article 27 of the GDPR, we have appointed an EU Representative to act as our data protection agent. Our nominated EU Representative is :Instant EU GDPR Representative Ltd.
Adam Brogden email@example.com
INSTANT EU GDPR REPRESENTATIVE LTD
12A Lower Main Street, Lucan Co. Dublin
This policy relates to data subjects of Future Materials Consulting Ltd including clients, customers, employees, and all other individuals. Processing of your data is required in order to offer you our products and services. This policy applies to individuals who have shared their data with Future Materials Consulting Ltd as either a customer, client, employee, supplier or in any other capacity.
It applies to all data that the company holds relating to identifiable individuals, even if that information technically falls outside of the GDPR. This can include:
- Names of Individuals
- Contact details
- Postal addresses
- Email Addresses
- Telephone numbers
- Financial information
- Employment information
- Criminal convictions or pending legal actions against you
- Any other information relating to individuals as required to provide our services and to run and develop our company
What this policy applies to
This section describes the lawful basis for processing your data and applies to the information about yourself that you choose to provide us with or that you allow us to collect. This includes:
- The Information you provide when you contact us
- When you contact us in order to discuss using our services
- Information we collect about how you use the website
- Information relating to services we offer to you and other transactions including financial and other personal information required to complete these transactions
- Information that is given and stored as part of our ongoing relationship
- All information provided to us by you or data we acquire from third parties in connection with our strategic growth advisory services services
We do not routinely collect or process sensitive data about you however where this is the case we will ensure we take appropriate steps to protect your personal information.
How your information will be used
We will only use your personal data for the purposes for which we collected it and as you would reasonably expect your data to be processed and only where there is a lawful basis for such processing, for example:
|Purpose/Activity||Type of data||Lawful basis for processing|
|To register you as a new customer||(a) Identity,
|(a)Performance of a contract with you
(c) In our legitimate interest
|To process and deliver the products and services you request including digital signages, and to manage payments, fees and charges.||(a) Identity,
(e) Marketing and Communications
|(a) Performance of a contract with you,
(b) Necessary for our legitimate interests to recover debts owed to us
(d) Marketing and Communications
|(a) Performance of a contract with you,
(b) Necessary to comply with a legal obligation,
(c) Necessary for our legitimate interests to keep our records updated and to study how customers use our services
|To administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)||(a) Identity,
|(a) Necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise,
(b) Necessary to comply with a legal obligation
|To use data analytics to improve our website, services, marketing, customer relationships and experiences||(a) Technical, (b) Usage||(a)Necessary for our legitimate interests to define types of customers for our services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy
|To make suggestions and recommendations to you about services that may be of interest to you||(a) Identity,
(d) Usage, (e) Profile
|(a)Necessary for our legitimate interests to develop our services and grow our business
We may collect and process information about you,, we may take personal information from:
- Information that you provide to us when visiting our website or using the contact mechanisms (including your email address, phone number, chat services, post etc…)
- Information that you provide to us when signing up to any distribution lists to receive correspondence from us
- Information you share with us
- Information relating to any services we provide to you
- Other information as necessary to complete our checks, complete any contracts, and to manage our ongoing relationship
Personal data we receive will be used for the purposes it was provided, including but not limited to:
- To respond to queries from you regarding our services
- To carry out our obligations arising from any contracts entered into between you and us including provision of services, and to respond to queries from you regarding those contracts
- To manage and administer the relationships between you and us
- To notify you about changes to our services and to otherwise communicate with you
- To obtain feedback from you regarding us and our services
- Managing data protection requests from clients, and other third parties
- To operate, develop, protect our business
In accordance with your preferences, we may also use your personal information to provide you with information about services, promotions and offers that may be of interest to you. This document explains how you can change whether to receive this information. Please note that, even if you choose not to receive this information, we may still use your personal information to provide you with important services communications, including communications in relation to any purchases you make or services you use.
How to change your preferences
We operate in line with GDPR data protection guidelines. We respect your rights and will respond to any request for access to personal information and requests to delete, rectify, transfer, data and to stop processing. We will also advise you on how to complain to the relevant authorities. Any requests or objections should be made in writing to the Data Controller, or you can visit our website, call, or email us to contact us to change your preferences at any time.
Scope of Agreement
We may from time to time use your information for marketing, account management or relationship management purposes. The main purpose of this is to provide you with information about services which we think may be of interest to you and/or to maintain any existing relationship we may have with you.
Opting out at a later date
Where you give your consent for us to process your data, for example when you agree to us sending you marketing information or where you agree to us processing financial data, you can contact us to amend or withdraw your consent at any time. You can also choose to object to processing and request deletion of your data. We respect all user rights as defined in GDPR. If you have any comments or wish to complain please contact us.
How we store and process your data
Your data will be collected, stored and processed primarily in the UK and/or EU, where data is stored outside of these territories we will take appropriate steps to protect your data. Your data will normally be stored for up to 7 years to ensure we have records of service, payments, contracts and other interactions we have with you. For details on retention periods please see our Data Retention Policy.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to find out more about how the processing for the new purpose is compatible with the original purpose, please email us. If we need to use your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and we will explain the legal ground of processing.
We may be legally obliged to disclose your personal information without your knowledge to the extent that we are required to do so by law; in connection with any ongoing or prospective legal proceedings; in order to establish, exercise or defend our legal rights to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
You will only receive marketing communications from us if you have:
- Requested information from us
- Used our services previously
- If you provided us with your details and ticked the box at the point of entry of your details for us to send you marketing communications
- You have not opted out of receiving marketing
- Where we believe you will be interested in our services and we have a valid legitimate interest to process your information
We will get your express consent before we share your personal data with any third party for marketing purposes.
We are a Data Controller. In relation to the information that you provide to us, we are legally responsible for how that information is handled. We will comply with the GDPR in the way we use and share your personal data.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
Right to withdraw consent.You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
If we consider your request to be manifestly unfounded we reserve the right to report you to the ico and to choose not to respond to your request.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
We may have to share your personal data with the parties set out below for the purposes described in this document:
- Service providers who provide IT and system administration services. For example: Amazon Web Services
- Third parties including equipment providers, and other third parties as required to run our business
- Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, credit scoring, banking, legal, fraud protection, insurance and accounting services.
- HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.
- Third parties to whom we sell, transfer, or merge parts of our business or our assets.
- Other companies as required to deliver our services to you, to operate our company, to grow and develop our business, to protect our interests
Under the GDPR, we are also permitted to share some information with third parties who use such data for non-marketing purposes (including credit and risk assessment and management, identification and fraud prevention, debt collection and returning assets to you).
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We will report any breaches or potential breaches to the appropriate authorities within 24 hours and to anyone affected by a breach within 72 hours. If you have any queries or concerns about your data usage, please contact us.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Contacting us, exercising your information rights and Complaints
Name: Emma Stokes
Phone: 01223 785320
Address: Mansion House, Chesterford Research park, Cambridge, CB10 1XL, United Kingdom
If you remain dissatisfied, then you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at:
Information Commissioner’s Office